龙的传人
投诉
2009年1月21日星期三
From: Me
To: dxxxxxaxxxxx@cxxb.com
Sent: Monday, November 10, 2008 12:10 PM
Subject: Complaining of No Rebate At Bank's Credit Card Merchant
Last weekend, I had a trip to Langkawi and lunch at
Pxxxmayo(suppose to have 15% off of total bill) at Pantai Cenang, Mukim Kedawang, Langkawi on 08/11/08.
I was supposed to get the rebate. But, the shop giving me many reasons of the rebate only valid for CxxB card and they not even know the card I hold.
I felt bad on that service and as I was being "cheated".
My card number is xxxx xxxx xxxx xxxx (Master Card).
Now I really doubt the creditability of the card and the member's privileges also. Please follow up and do respond to me.
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From: Me
To: dxxxxxaxxxxx@cxxb.com
Sent: Wednesday, November 12, 2008 01:05 PM
Subject: Follow-up: Complaining of No Rebate At Bank's Credit Card Merchant
Hi,
Is there any feedback from your bank regarding my complain?
Please take a serious attention on that.
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From: dxxxxxaxxxxx@cxxb.com
To: Me
Sent: Friday, November 14, 2008 3:19 PM
Subject: Re: Follow-up: Complaining of No Rebate At Bank's Credit Card Merchant
Dear Mr.,
Thank you for your email.
We are currently proceeding the refund process with the merchant and will credit the amount to you accordingly.
Thank you
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From: Me
To: dxxxxxaxxxxx@cxxb.com
Sent: Monday, December 22, 2008 10:13 AM
Subject: Re: Follow-up: Complaining of No Rebate from Some Direct Access Merchants
As I received the monthly statement on 20th Dec 2008. I could not see any record about the refund. It is more than a month already. It's that so complicated on the process? This so called "customer service" is really inconvenience and for sure I won't spend a cent at the restaurant again.
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From: Me
To: dxxxxxaxxxxx@cxxb.com
Sent: Monday, December 29, 2008 01:12 PM
Subject: Follow-up: Complaining of No Rebate At Bank's Credit Card Merchant
Hi,
I want some feed backs of my complain. Please respond to my question and dissatisfaction ASAP.
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From: dxxxxxaxxxxx@cxxb.com
To: Me
Sent: Tuesday, December 30, 2008 3:31 PM
Subject: Re: Follow-up: Complaining of No Rebate At Bank's Credit Card Merchant
Dear Mr.,
Your complain is currently being investigated by the department in charge. They are in the midst of liaising with merchant on this matter & we will revert to you soonest on their reply.
Thank you for your patience & kind understanding. Any delay caused is much regretted.
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From: Me
To: dxxxxxaxxxxx@cxxb.com
Sent: Tuesday, January 20, 2008 12:14 PM
Subject Re: Follow-up: Complaining of No Rebate At Bank's Credit Card Merchant
I got this month's credit card statement. Once again I have been disappointed.This is beacause there is nothing or no sign to show your "related" department giving any result on the complain (2 months ago). Yet, I wonder it has been ignored and maybe my complain is such a tiny matter and not qualify to be considered.
Finally, no need to thank for the "patience & kind understanding" because I already don't have.
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From: dxxxxxaxxxxx@cxxb.com
To: Me
Sent: Tuesday, January 20, 2009 5:10 PM
Subject: Re: Follow-up: Complaining of No Rebate At Bank's Credit Card Merchant
Dear Mr.,
Thank you for your email.
We apologize for the delay as we are waiting for the merchant to revert.
Thank you.
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他们总喜欢“耍太极”,真无赖,让人无奈!
春意未浓,伤风满楼
2009年1月13日星期二
春节快到了可是总觉得没什么气氛?
因为什么呢?
一、市道不好、经济不景气,人人都按紧荷包?
二、政治风波、新闻累累、天天新头条?
三、新年柑橘“虫虫事件”,搞得人心惶惶,吃都不安心?
四、炎热的春节还没到?天气失常?伤风感冒拜早年。
五、世界不和平?二十一世纪,你“轰”我“炸”?不吃猪的“猪”没药救了?
六、因为春节期间有很多人放长假,不是很愿意的无薪假期。是喜是哀?
七、个人问题?要应酬“那些”拜早年的,只好待在家休息,未添购新物。噻!
注:故事纯属事实,如有赞同,纯粹给我一个“五”!=P
向左走,向右走的感觉
2009年1月5日星期一
昨晚
我和她
在车站相见
等着同一个时间的巴士
但是
巴士的目的地不一样
我北上
她南下
各自两小时的路程
我眼看她上了巴士
巴士离开了
我的巴士都开启了
巴士离开了
心里依依不舍
我像向左走
她像向右走
我体会到这感觉
我也开始挂念了